How can
I get a price quote, stocking information or shipping cost information
from pcfury.com?
We frequently update our online product pricing and
availability-sometimes by the second. Please make sure you refresh your
web page. All pricing, inventory, and shipping information can be easily
obtained from the pcfury.com website. Because this is a more convenient
approach, we do not accept orders or quote requests by phone, fax, or
e-mail.
Does pcfury.com offer technical support?
We do not offer any technical support. The manufacturer\\\\\\\\\\\\\\\'s website will
usually contain the answers to the majority of your installation,
compatibility, or driver questions, as well as technical support contact
information for less common questions.
Can pcfury.com make a special order for items not
listed on the website?
Unfortunately, we cannot fulfill special orders. We only offer the
products listed on our website. You may email our customer care
representative support@pcfury.com to submit a product request. Although
there is no guarantee that we will stock the product, we will consider
all requests.
Where can I get more information on products
other than provided on the website?
In most cases, we feel that the product information we provide on our
site should be sufficient to answer any questions regarding the item. If
further technical information is necessary, please feel free to contact
the manufacturer or visit the manufacturer’s website for more
information.
What happens if something is out-of-stock?
We generally do not sell out-of-stock items. Products listed on our
website as “out-of-stock” are usually back in stock within a week. If we
know a product will be out-of-stock for a long period of time, we will
remove the product listing from the website.
Is it possible to find or get a specific
version, revision, or serial number of a particular item?
UNLESS directly specified by the product description or title, we do not
guarantee revision or version numbers. Generally, our inventory moves
quickly, so that the latest product version or revision is usually
shipped out. pcfury.com cannot tag a particular version or revision of an
item and make the warehouse pick out the item.
Will pcfury.com advise me on compatibility of the
items I purchase?
We suggest that you check with the manufacturer’s website for any
compatibility issues before making your purchase. The manufacturers
should be able to accurately answer your technical questions.
Will pcfury.com be able to give me an estimated
time of arrival for out-of-stock items?
In general, we do not post Estimated Time of Arrival (ETA) on products
due to the unpredictable availability for out-of-stock items.
Occasionally we will post the Estimated Time of Arrival (ETA) for
popular items. Products we leave listed on our website that are
“out-of-stock” are usually back in stock within a week. If we know a
product will be out-of-stock for a long period of time, we will remove
the product listing from the website.
I noticed that the price has dropped for an
item that I purchased recently. If my order has not shipped, can I get a
refund?
Currently, pcfury.com does not offer any price guarantee. The prices in
our industry changes often and too quick for us to offer any such
guarantee. If the order has not shipped, you can cancel the order. Then
you may reorder the item at the lower price.
What is the difference between OEM and Retail
items?
The retail and OEM versions usually contain the same product but differ
in terms of packaging and extra software. The retail version of the
product will usually include bundled software and possibly other offers
all enclosed in a nice retail package, the kind you see on store
shelves. Usually, the retail version will also feature a longer
warranty. The OEM (Original Equipment Manufacturer), White Box, or Brown
Box versions will come in a plain box without any bundled software and
other special offers. OEM versions are primarily targeted for people who
build systems and cost less than the retail versions due to the reduced
software bundle and lack of ostentatious packaging.
What is the warranty on pcfury.com products?
All products, except for CPU, memory, and refurbished products,
are warranted for replacement ONLY for 30 days from the
invoice date . CPU, memory, and refurbished productse warranted
only for replacement only for 7 days from the invoice date.
Due to manufacturer policies, all packaged items with plastic
clamshells, shrink wrap, special seals, or other types of packaging that
sustains damage when opened are NON-RETURNABLE if the packaging
has been OPENED. 15% restocking fee applies to all returns
for refund.
Please note that any physical damage to any product will VOID the
product\\\\\\\\\\\\\\\'s warranty. Modifying a product in a permanent way is considered
physically damaged. pcfury.com will not honor warranty if CPU\\\\\\\\\\\\\\\'s pins are
bent as well as if casing is either cracked, chipped, burnt or have
sustained any type of physical damage. We highly recommend carefully
reading the manufacturer\\\\\\\\\\\\\\\'s instructions before installing your product.
Item that were incorrectly received must contact Laptops4me.com
within 7 business day.
Who covers the lifetime warranty mentioned on
the pcfury.com website?
If our site states “Lifetime Warranty” for a product,
pcfury.com covers
the warranty.
What does \\\\\\\"Bare Card\\\\\\\", \\\\\\\"Bare Drive\\\\\\\", \\\\\\\"Drive
Only\\\\\\\", or \\\\\\\"BULK\\\\\\\" item mean?
These brand new items come exactly as they are described. You will only
receive the bare drive or the bare card and usually will not include any
documentation, software, or accessories (most drivers and documentation
can be downloaded from the manufacturer’s website).
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